Here at DCAD we fully understand the pressures of delivering increased end user expectations with constantly squeezed budgets. We will never look to upgrade for the sake of upgrade in any area. We believe in keeping systems simple, usable, supportable, non-proprietary and sustainable but will never compromise on up-time.
Our networking services team are here to help you get the most from your existing infrastructure. Whether you need help on fault finding, configuring, upgrading or understanding how your system has been built, DCAD is here to assist.
We have a full range of support packages ranging from telephone/email/remote support through to ad-hoc call outs and weekly/fortnightly scheduled visits. Our support team have come from and continue to work in schools and fully understand the demands and pressures running your network involves.
Have a project looming? Don't know where to start? Contact us to arrange an impartial chat. It is more than likely we have been there before and often knowing you're not on your own is enough to get you moving.
Has the explosive growth in data requirements put pressure on your backups? We can arrange a co-location backup solution so you can be confident, knowing your important data can safely be restored in the result of any data loss.
Preventative maintenance is often overlooked when thinking about a smoothly running infrastructure. However in doing so can lead to unexpected service outages leading to unhappy users and un-budgeted costs. We carry these measures out to make your equiopment last longer and avoid abrupt hardware failures.
Over the years we have partnered with many key providers in the education market place. Please contact us if you have any hardware / software requirements even if it is for a third quote to ensure you are receiving the best value from your existing suppliers.
Our business continues to grow due mainly to customer recommendations. We really are very passionate about our customer services and your satisfaction, that’s why we take what you say seriously.
DCAD provides fantastic IT support and quality equipment to our school. Their staff are helpful and professional and speak in plain English, not technical jargon! With their support the school's IT infrastructure is efficient and secure and we wouldn't hesitate to recommend them.
Headteacher - Watchlytes School
“Our experience with DCAD has been fantastic. They have been able to take our educational vision, values and ethos and develop a cost effective solution that was delivered ahead of time. The technical team have shown fantastic commitment to working with all stakeholders and their attention to detail is second to none. I have no hesitation in recommending DCAD to other schools looking for a company to provide their solution”.
Headteacher - Jerounds Primary School
DCAD transformed IT at Springmead and beyond. Originally brought in to repair an A/V installation it was soon apparent they had so much more to offer us. We never looked back and over the years DCAD have done everything from rebuilding the entire network, design - supply and install our ICT suite, configure teacher remote access, offer remote support, CCTV, all audio / visual supply and support from classrooms through to the school hall presentation system, iPad integration, whole site Wi-Fi - the list is endless. All completed on time, on budget and always with a "can do" and happy attitude. Thank you DCAD.
DCAD Ltd were established in 2003 to provide cost effective services and support to the education sector. Fourteen years later, the company continues to support many primary and secondary schools in the Herts & Essex area, with high quality-low cost IT support and installations.